I have paid twice and still I can not reach a screen where I can email someone It asks me to sign in again?

I have paid twice, and still I am being asked to subscribe before emailing someone. Why? How do I get past the subscription screen?

I have paid twice and still I can not reach a screen where I can email someone It asks me to sign in again?
1. Don't pay if you do not know the source of that program, e-mail, domain.





2. If you paid you need to have your username and password, do you?





3. Make sure that you are typing the correct information.





4. Use the help file or contact the place you paid, to get a better explanation and direct assistance.
Reply:is it google??? i had a problem like that with google...